Last updated: November 13, 2026, 10:20 AM (CET).
Latest status: Microsoft suffered a major global outage affecting Outlook, Teams, Copilot and other Microsoft 365 services. Microsoft’s main public status page now reports products as operational, although residual issues may still take time to clear for some users.
Is Microsoft down right now?
Microsoft experienced a widespread Microsoft 365 outage that disrupted email, collaboration and AI services around the world. The incident affected Outlook and Exchange Online most visibly, while users also reported problems with Teams, Copilot, SharePoint, OneDrive and other connected services.
As of this update, Microsoft’s main public service-health page shows all products as operational. That means the broad outage is moving into recovery, but some organizations or individual users may still experience delayed reconnection, cached errors or residual service issues.
What happened to Microsoft Outlook and Teams?
The disruption began on November 12 and continued into November 13. Microsoft said parts of its infrastructure were experiencing elevated load and that some servers failed automated health checks. Attempts to restore capacity were uneven because some servers became unresponsive again as traffic returned.
Microsoft later applied configuration changes, traffic-management measures and server recovery steps. The company reported improving stability as more capacity returned.
Which Microsoft services were affected?
- Outlook and Exchange Online: users reported being unable to send or receive email or load their inboxes.
- Microsoft Teams: some users experienced sign-in, messaging or connectivity problems.
- Microsoft Copilot: Microsoft’s AI assistant was among the services reported as affected.
- Microsoft 365: impacts were also reported across connected business services including SharePoint and OneDrive.
Was the Microsoft outage a cyberattack?
Microsoft said it had no indication that the disruption was caused by malicious activity. Reports instead pointed to infrastructure load, server-health failures and configuration or routing problems during recovery.
When will Microsoft be back up?
Microsoft’s main public status page currently shows products as operational. Earlier recovery updates described a gradual return of capacity rather than an instant restoration, so some customers may continue to see short-lived errors while connections normalize.
If Outlook or Teams is still failing for you, retry the service, sign out and back in, check Microsoft’s official status page, and avoid repeatedly changing account settings while the recovery is propagating.
Why did the outage affect OpenAI and Anthropic?
The outage also affected Microsoft 365 connectors used by OpenAI and Anthropic. That matters because modern AI assistants increasingly connect to email, files and workplace tools. When a major cloud or productivity provider fails, AI workflows that depend on those integrations can fail as well even if the AI platform itself remains online.
Microsoft outage search trends
Google Trends showed a sharp spike for searches including microsoft outage update, microsoft outlook outage, microsoft outage fixed, when will microsoft be back up and microsoft outlook still down. The interest reflects the scale of the disruption and the number of users waiting for confirmation that services had recovered.
What should users do now?
- Check Microsoft’s official Service Health page before troubleshooting your device.
- Retry Outlook or Teams after a few minutes if you still see an error.
- Use alternative communication channels if your organization still has email disruption.
- Be cautious of fake outage-fix links and phishing messages taking advantage of the incident.
FAQ
Is Microsoft Outlook still down?
Microsoft’s main public status page currently reports products as operational, although some users may still see residual issues during recovery.
Was Microsoft Teams affected?
Yes. Teams was among the Microsoft 365 services users reported having trouble accessing during the outage.
Was Microsoft Copilot down?
Copilot was also reported as affected during the Microsoft 365 disruption.
Was this a cyberattack?
Microsoft said it had no indication that malicious activity caused the outage.
Did the Microsoft outage affect AI tools?
Yes. OpenAI and Anthropic reported problems with Microsoft 365 connectors during the disruption.
Sources
- Microsoft Service Health
- Associated Press — global Microsoft outage
- The Guardian — Microsoft outage recovery
- DW — Outlook, Teams and Copilot impact
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